Hi 3CX Support,
I has info from customer abount windows app on windows. Before update path client windows app is version 5.4. Feature Recording show duration in a call. If update Path 5.5 Feature recording not show duration.
Supervisor(role Manager) can use monitors agent group in recordings for see more time of duration in a call. Is it possible to reuse it in the same way, because it adds an extra step for the customer?
How to downgrade to path 5.4 or can fix them.
I has info from customer abount windows app on windows. Before update path client windows app is version 5.4. Feature Recording show duration in a call. If update Path 5.5 Feature recording not show duration.
Supervisor(role Manager) can use monitors agent group in recordings for see more time of duration in a call. Is it possible to reuse it in the same way, because it adds an extra step for the customer?
How to downgrade to path 5.4 or can fix them.
