Recover call logs from the inoperable old server

[phil.wade]

I was hosting on a Debian server, unfortunately, after running a 3cx update 3cx would not run. Due to my lack of skills with Debian, I decided to move to a Windows VM. The last 3cx backup was 7 days previous. I can access the Debian machine so I can copy data off. I am copying the recordings over and I could copy the backup off and restore it in a windows VM.

How can I copy the last 7 days of call logs from the old server to new server?

 

[cobaltit]

99% sure the call logs are in the database so if you went to Windows because Debian was too much then you'll want to pass on this as well.

 

[YiannisH_3CX]

Hello @phil.wade

Please note that if the logs are not included in the backup then there is no way to retrieve them to the new installation.
I would recommend trying to perform backup of the previous system using the command line that does not require access to the management console. This could allow you to create an up-to-date backup.
https://www.3cx.com/docs/backup-restore-command-line/