register skype gateway to 3cx phone system

[AlexHan]

Dear anyone please please help me out with this issue

i have installed 3cx phone system and 3cx skype gateway into one pc which is using NAT (though a router)to connect to internet. i followed all the configuration guides (configuring sip to 3cx Gateway for skype and manaul for phone system)from the website exactly, except i have not set up VOIP provider information in the phone system. but the PROBLEM is that i could not register the skype Gateway to the phone system. i got log information

from: gateway port log:
127.0.01:5060 is not reachable
error message: channel cannot register to PBX, SIP error code 404

i have attached log information to this topic, hope they are helpfull

thanks 8) :cry:

alex

 

[davidbenwell]

Hi, can you confirm, if you have enabled port forwarding for TCP / UDP port 6060 on your router?

please also run the 3CX firewall checker to ensure that all ports are open and working as they should.

 

[AlexHan]

thanks for the reply. following is what i have done and results for this issue
1 open the 6060 port in router and my pc windows firewall ----- the port scanner's report is connected

2 Open the 5060 port in router and windows ------ port scanner's report is 'closed'!

3 Run firewall checker in phone system, saying that 5060 port is closed.

i am pretty sure that port 5060 in router is open. must be sth wrong with my PC, but i could not figure out where is wrong!!!??? as i could open port 6060

any suggestions?

thanks thanks and thanks

Alex

 

[AlexHan]

hey guys

i used windows 7 as OS and problem has been fixed.

thanks

alex