Remote archiving of call recordings

[C4L]

Hi,

If I enable remote archiving of call records (to, in our case, a Google bucket), are the locally stored recordings and deletion policy impacted in any way? I wish to be able to use the remote archiving as a way for our CRM to capture the call recordings, but to keep the local records exactly as they are now.

We currently have 3CX v18, but soon upgrading to v20.

Many thanks,
John Millis

 

[Alphabetic]

Archiving will move the recording from local to remote location.

 

[C4L]

Will the recording still be available from within the 3CX management console?

 

[VoIPTools]

Yes

 

[Alphabetic]

Will the recording still be available from within the 3CX management console?

AS VT said, yes you can. Only difference is you cannot play from 3CX but rather have to download them instead.