Remote Party ID

[Guidm]

I have a CFD that links to another CFD. However, the customer has activated billing by extension and when the dialer goes to make the call, the Remote Party ID - Calling Party : Display Name and the Remote Party ID - Calling Party : User Part are being forwarded as shown in the image. Is it possible to change these parameters when making the call using the make a call component? Currently, the customer has an "OutboundCallerId" configured on the trunk because the billing DDRs are configured on the extensions.

 

[edossantos]

The only way to change this is from SIP Trunk settings > Outbound parameters tab. You can't control this from the CFD app.

 

[Guidm]

I created a new specific trunk for the dialer to use. In the trunk I inserted the customizable parameters that I need to work. I created a prefix in the outbound rules using the trunk created and it worked.