Remotely access on 3cx server

[cbt.desk]

I installed the new v16 but I can't access my account or 3cx server remotely on win 10 I did try disable the firewall but still getting same error and when the firewall was working I did try to change forwarding rule to port number

 

[AWS2P]

Please start here:
https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

 

[cbt.desk]

Please start here:
https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

Is the any problem with my post message I did posted or not insufficient information I provided

 

[complex1]

To login in the Management Console try:
https://<FQDN>:5001/

 

[cbt.desk]

After the forward slash I must put the IP address of my server or domain name server?

 

[AWS2P]

No problem at all, just easier to know exactly what you use, but you're free not answering.
you are asking to solve problem not me

 

[AWS2P]

if you try from same lan as PBX , you can try with local pbx ip followed by :5000
or https:// fqdn:5001 (if you set this port during install, otherwise this is 443) but in that case this only https://FQDN
You also can try with Public IP, guessing you have a static one.

same error

which one ?

 

[cbt.desk]

Can u inbox me private I wwill forward the solution once the problem is resolved

 

[AWS2P]

you're welcome to post here your fix if something needs to be

 

[cbt.desk]

Is it possible we can arrange remote assistance via anydesk remote

 

[AWS2P]

if you want PM me your FQDN, just to see if I can reach your login page, no need your credentials