Remove +65 from the Caller ID for incoming call

[Kwang Mien]

Hi,

We have a on-Premise 3cx connected to a SIP Trunk from our provider.

For incoming call, the SIP Trunk provider sends +65 xxxx xxxx for the caller ID.

May I know how can I configure 3CX to remove +65 from the caller ID ?

Thanks.

Regards,
Kwang Mien

 

[leejor]

Here is the page on reformatting caller ID.

https://www.3cx.com/docs/cid-reformatting/

Keep in in mind that if people attempt to redial a number, using the caller ID, and the +65 prefix is required by your provider (or your outbound rules), you may have to make additional changes.

 

[Kwang Mien]

Here is the page on reformatting caller ID.

https://www.3cx.com/docs/cid-reformatting/

Keep in in mind that if people attempt to redial a number, using the caller ID, and the +65 prefix is required by your provider (or your outbound rules), you may have to make additional changes.

Thanks for the info.