thompson Free User Basic Certified Joined Aug 29, 2013 Messages 3 Reaction score 0 Oct 18, 2022 #1 I can't see an obvious place to post this, or a way to contact support, but how do we delete old licences/systems from the reseller portal?
I can't see an obvious place to post this, or a way to contact support, but how do we delete old licences/systems from the reseller portal?
Keith Winhall_3CX Product Communicator Free User Joined Aug 3, 2021 Messages 60 Reaction score 67 Oct 20, 2022 #2 Hi @thompson The best bet will be to contact your 3CX personal sales contact as found on the 'Dashboard' page of your partner portal.
Hi @thompson The best bet will be to contact your 3CX personal sales contact as found on the 'Dashboard' page of your partner portal.
thompson Free User Basic Certified Joined Aug 29, 2013 Messages 3 Reaction score 0 Oct 26, 2022 #3 Where exactly in the portal is this contact? I've signed in and looked all around the portal and can find no reference to a sales contact anywhere.
Where exactly in the portal is this contact? I've signed in and looked all around the portal and can find no reference to a sales contact anywhere.
Keith Winhall_3CX Product Communicator Free User Joined Aug 3, 2021 Messages 60 Reaction score 67 Oct 26, 2022 #4 Hi, It sounds like your portal is not set up a reseller portal but a customer one. If you email [email protected] or navigate to 3cx.com and start a live chat session in the lower right corner, you should be able to get the ball rolling.
Hi, It sounds like your portal is not set up a reseller portal but a customer one. If you email [email protected] or navigate to 3cx.com and start a live chat session in the lower right corner, you should be able to get the ball rolling.