Removing Snom 820 "New Phone" detected from 3CX

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swim

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Has any one come across the following issue...

Our 3CX server shows 2 Snom 820 phones still in the server console as "New Phone" detected with its mac address, and a dhcp ip address after being physically removed from the network.

These 2 Snom phones were originally connected as extension 1000 and extension 1001, they have been physically removed from the network and 2 NEW Snom 820 phones have been put in their place with the same extension numbers.

These 2 new phones show correctly registered with a different dhcp ip address,and now show their new mac addresses.

We are running server 2008 R2 and 3CX Phone System v8.10824 and 3 Snom 820 phones with latest firmware
 
ok resolved :D

backed up database
Uninstalled 3cx server
re installed 3cx server
imported database

All working and connected phones now show correctly in phone list :)
 
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