Renewal Issue

[Ihry IT]

I'm posting under this account as it has an active subscription. My other subscription under a different account expired. I logged in and do not see the license to renew. It expired today. I have all the licensing details, but don't want to override it and cannot register the same domain. I switch the email it was registered under several months ago and I think that may be related to the issue. I don't know how else to contact support. I emailed [email protected] and haven't heard back.

 

[SteveITS]

Was it using 3CX hosting?

If you have a partner ask if they can see it.

 

[Ihry IT]

This was resolved by changing the email address of the license.