Reporting API

[mahmoud.hamdy]

Is there any API to get the reports data like total number of calls entered/answered/abounded or this type of statistics to be viewed on a portal

Thanks

 

[edossantos]

You should read the CDRs generated by 3CX:
https://www.3cx.com/docs/cdr-call-data-records/

 

[VoIPTools]

As Ernesto mentioned, the CDR files contain a lot of useful information, but if you need more data than what is available in the CDR files the only option is to get the data directly from the 3CX database. Please note, however, that accessing the database directly is strongly discouraged by 3CX support. I encourage you to take a look at our Exporter tool which can parse the CDR files as well as synchronize the data in the 3CX database and copy the data to a SQL or MySQL database. You can then create any custom reports you need by accessing the synchronized data in SQL.