Reports for Inbound calls

[tlsallada]

My customer would like a report showing inbound calls to the system. All the reports I see only log outbound calls. Is there a way to create a report like this OR print the caller ID log from the receptionists extension since all the calls are routed via that phone?

 

[jpillow]

yes in the reports tool you can filter by extensions, calls, date etc......

 

[tlsallada]

I don't see the caller ID anywhere in the reports. The customer wants to see the inbound caller ID.

 

[sigma1]

Filter from EXTERNAL to INTERNAL