Reports like CDR

[Simone Rota]

Hi,
I activated the CDR in June but I would like to attach the data with the previous months
Is it possible to create Reports with the same fields as the CDR?

Thanks
Simo

 

[JohnS_3CX]

Hi Simo,

You will have to generate a manual report in CSV and manipulate it in Excel the way you want.

Try a generating a few different report types to see which one contains the data you prefer.

 

[Simone Rota]

Manual Report? How?

 

[JohnS_3CX]

Just look in your management console here, but note that this is a Pro/Enterprise license feature

 

[Simone Rota]

I tried but there are no fields as historyid e callid

 

[JohnS_3CX]

Yes its not the same as CDR, you will have to check different report types and see if there is something similar to your specific needs.

It won't give you the same as CDR of course, these are just reports so it might not give you exactly what you are looking for.