Reports not showing current date after 6 months of running

[JosIPVG]

Hello all,

For a customer of ours we have a self hosted 3CX in our own cloud enviroment.
They are running on V18U3

Repports are very important to them and mostly they work without issue.

The problem now is that they had a Answered/unanswered report schedualed since month 3 with an hour by hour time scale.
up intill last week this all worked correct but suddenly the reports started showing dates from month 3 again when the report was created.
The data on answered and unanswered was correct though so only the stated date on the report was off.
After changing the date in the report schedual to 2 days ago the reports started showing the correct dates again.

Has anyone had this before, and is there something we can do to keep this from happening?

 

[Jean-ChristopheC_3CX]

Hello!
We see this when you go back to the report settings, if you press ok without changing the date then the report restarts from that date.
Either change the date and press ok or press cancel.

 

[JosIPVG]

Goodmorning Jean Christophe,

Thanks for the explanation , it makes so much sense that im actually suprised that i didnt think of it myself!
You can put a lock on this one!

 

[Jean-ChristopheC_3CX]

You are welcome have a good day.