Reports

[mysharedfaith]

Is it possible to pull reports at this time ie chat report (3cx startup cloud trial)?

 

[OlegR_3CX]

Hello.

What kind of chat report do you refer to here?
There are no other reports available to those that you can see in the PBX management console.

Please advise

 

[mysharedfaith]

I was referring to possibly being able to pull a report that states the number of chats handled and by whom also the chat itself for quality assurance checks. I do see under calls I can see calls handled but not a downloadable report either. This may not be possible just wanted to ask.

 

[mysharedfaith]

Do we know if this will be possible? I am using the online version.