Reports

[GH-JD]

Hi,

We are seeing some weird stuff happening with reports on our 3CX V18 System.

The scheduled reports all run at the correct time and display the correct data, but then seconds later they all run again but no data is inside.

• 3CX Version, Enterprise Annual 18.0 (Build 314)
• Server OS, Debian 10
• Is the 3CX Server Hosted and where? Azure
• IP Phone Make/Model/Firmware version, Yealink, T48S/T46S, 66.86.0.5
• Provisioning Method: SBC
• Trunk Provider or VoIP Gateway Make/Model, Gamma
• Has the Firewall Checker passed: YES
• Are custom Phone Templates being used: NO

Cheers
Matt

 

[[email protected]]

Have a look at your time settings on the server. Any kind of auto-time setting running around the same time as your reports?
That would make sense. and also make sense as to why the reports are empty the second time around.

 

[ChrisC_3CX]

Also, try deleting one scheduled report and then re-creating it, does the issue persist for that specific one after you've done this?