Request for update to "V20 Upgrade Checklist & FAQ"

[David Liddle]

Greetings, 3CX! With the release of V20 Update 1, there are bound to be more of us preparing to upgrade our systems. I myself expect to do a fresh installation + restore on bare metal within the next few weeks. There are items on the checklist that I suspect are different now, to some degree. I'm especially interested in the checks and actions that can and should be taken before an upgrade from V18 Update 9A (Build 31). If there are any actions that are required or recommended immediately after the upgrade, that information would be helpful, too. Thank you!

 

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Check that your opening hours are still being applied and that the destination on your call routing is set up to go to the correct place for out of office hours otherwise it defaults to "accept anyway"