Request from Client: Client would like to have the ability to make recordings on demand and then review those recordings when desired. There is only one person (the owner) that will have this permission setup for their extension. Client wants to record from the phone's record button and review the recordings from the web client interface.
Testing: Using a Yealink T-46S, we have been able to program a record function on a programmable button. We have verified that when toggled on the recording works and shows up under the recordings section of the 3CX mgmt console. However, the user when logged in via the Web Client does not see the recordings section in the left side navigation panel.
All permissions have been given to the extension under Extensions>(ext#)>Options as well as Rights sections of the 3CX mgmt console. When attempting to manually navigate to (base URL):5001/webclient/#/recordings we get "You have no permission to perform requested operation"
We could try and manually fix the web server permissions but that would probably get rewritten upon reboot so looking for a permanent fix.
Note: Yes we realize we could have them use the 3CX desktop client to review the recordings but we are only rolling out the web client access and are trying to make this implementation work without having to introduce a third access option (phone, web client, desktop client). We prefer to manage just the first two.
Testing: Using a Yealink T-46S, we have been able to program a record function on a programmable button. We have verified that when toggled on the recording works and shows up under the recordings section of the 3CX mgmt console. However, the user when logged in via the Web Client does not see the recordings section in the left side navigation panel.
All permissions have been given to the extension under Extensions>(ext#)>Options as well as Rights sections of the 3CX mgmt console. When attempting to manually navigate to (base URL):5001/webclient/#/recordings we get "You have no permission to perform requested operation"
We could try and manually fix the web server permissions but that would probably get rewritten upon reboot so looking for a permanent fix.
Note: Yes we realize we could have them use the 3CX desktop client to review the recordings but we are only rolling out the web client access and are trying to make this implementation work without having to introduce a third access option (phone, web client, desktop client). We prefer to manage just the first two.
