Is there any way to just have a wallboard account for call queues that doesn't allow access to the Q-Manager?
When we set up a wall board for Call Queues we install a PC and monitor/large screen TV and add an agent to the queue named "Wallboard".
This allows us to open a 3CXPhone account on the PC and open up the wallboard, the customer is concerned that users who turn on the wallboard PC can open up the Q-Manager to see which agents have answered the most calls etc. They would like to have a 3CXPhone account that just allows access to the wallboard.
When we set up a wall board for Call Queues we install a PC and monitor/large screen TV and add an agent to the queue named "Wallboard".
This allows us to open a 3CXPhone account on the PC and open up the wallboard, the customer is concerned that users who turn on the wallboard PC can open up the Q-Manager to see which agents have answered the most calls etc. They would like to have a 3CXPhone account that just allows access to the wallboard.
