Solved Ring group not forwarding

[AWS2P]

in trunk advanced settings here

 

[lgsbrisbane]

Ok, i can see that and it is set to 120 seconds.

 

[AWS2P]

if it's your sip provider required value, then it's ok, otherwise ask them what is the good one to be set.

 

[lgsbrisbane]

The value I had in 3CX was correct.

The problem was a setting the SIP Trunk provider had to change in the settings for their service. They have now made the change and everything is working as expected.

 

[AWS2P]

so enjoy