Solved Ring Groups office hours

[fabs]

Hello all,
is it somehow possible to configure business hours in Ring groups?
The situation is as follows:
We have a doorbell, as BLF button I have selected a ring group. Now I would like that if someone rings e.g. outside business hours (weekend, night), this is not put through to the ring group.
Alternatively, I could give the ring group a DID that is linked to the business hours, but it would be better if it was an "internal" call.

Thanks and Best Regards
Fabian

 

[Evolute IT]

Hello all,
is it somehow possible to configure business hours in Ring groups?
The situation is as follows:
We have a doorbell, as BLF button I have selected a ring group. Now I would like that if someone rings e.g. outside business hours (weekend, night), this is not put through to the ring group.
Alternatively, I could give the ring group a DID that is linked to the business hours, but it would be better if it was an "internal" call.

Thanks and Best Regards
Fabian

Use a dummy extension with exceptions to route depending on time.

 

[ChrisC_3CX]

You would of course have to set the BLF key to call the dummy extension that will in turn forward calls to the Ring Group or not depending on the time you configure.

 

[fabs]

Hi ChrisC_3CX,
sorry for my late reply. This solution works for me. Thanks

 

[ChrisC_3CX]

Excellent! Glad I could help!

Let us know if you need anything else!