Ring Groups

[cbroessel]

i have a ring group that priority rings through 4 people, 12 seconds each. I want it to keep ringing after it reaches the end of the ring group, so i have the no answer destination the same ring group, but it doesn't work, i get a "cancel, your party is not answering message". is there a way around this, besides creating a rollover ring group?

 

[Evolute IT]

i have a ring group that priority rings through 4 people, 12 seconds each. I want it to keep ringing after it reaches the end of the ring group, so i have the no answer destination the same ring group, but it doesn't work, i get a "cancel, your party is not answering message". is there a way around this, besides creating a rollover ring group?

View attachment 43121

Use a call queue instead?

 

[cbroessel]

of course. i don't know what i was thinking. thanks

 

[leejor]

Did you try creating a different ring group, with the same members, for the first to route to?

 

[cbroessel]

i was trying to avoid that because i'd have to create several to keep the loop going, and they change the members all the time. i think a queue will be an easier solution