SBC offline

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rc179

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I've been using the Raspberry Pi based SBCs for a little while, got about a dozen out there and they've been very reliable. But I just had a second occurance of one going offline. The 3CX shows it offline and phones don't register (obviously). The Pi itself is up and running, it will respond to a ping and I can ssh into it. A simple restart resores services.

Anyone else seeing this?

I'd open a case but gathering all the logs and captures is pretty impractical, only 2 random occurrences a month apart out of 12 possibles and the chances of catching this with a capture running is slim to none, so I'm hoping others has seen this and we might be able to come up with something common among the systems.

I hate just waiting for another failure but I don't see anything else I can do.
 
Hi,

Other than collecting logs, there is not much else that will give us information as to why this occurred.

Goinf forward with tis post, you should also state the following

- Pi Model (ie Pi 3B+ or Pi 4)
- OS version (run command lsb_release -a )
- 3CX SBC version
- Whether you installed other software other than what comes with the instructions from our guide
https://www.3cx.com/docs/installing-pbx-raspberry-pi/
 
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