Scheduled web meeting: disable "Calendar" drop down.

[Sepultura]

Hi,

we've been hit by the same issue as described here: https://www.3cx.com/community/threads/webmeeting-invitations-are-different.78411/
People are complaining that the scheduled web meetings fail to create calendar entries.

If I chose Calendar type "iCal" and open the downloaded ics file, I can send the invitation via my mail client:


Therefore I'd like to update the documentation to do it that way, but I also like to completely disable the drop down menu and set iCal as default option. If I don't do this I know it will end in f*ck*d up invitation mails because users do not read the docs.

Is it possible?

Thanks!

 

[ChrisC_3CX]

Hello @Sepultura,

I'm afraid you cannot disable the drop-down nor set any of the Calendar options as the default option. However, do keep in mind that the selection is saved in the browser's local cache, meaning that once you have created one scheduled conference, the next created conferences will have the same Calendar option preselected, provided of course that you have not cleared the browser's cache.

 

[JohnS_3CX]

@Sepultura also take a look at this please, I will lock this thread.

https://www.3cx.com/community/threads/about-those-meeting-invites.78549/