Security of HTML Call Reports

[Muzz]

A customer has asked me a question about call reports that I do not know the answer to.

When you run a call report, the report gets compiled and a link is sent by email to the email address that is added at report creation time.

The link is a complex link, but can be opened by anyone that has access to it.

My customer has asked how secure this is and if the URL could be indexed by search engines in any way.

Does anyone have any thoughts on this?

 

[Evolute IT]

Not indexed at all and hard to guess a random hashed report ID.

But yes, the link is accessible from anyone who has it. The same way a Youtube video can be unlisted and a Google Docs can be shared.

 

[Muzz]

Thanks Frederick - That's really helpful.