Solved Send to others with v20 report sending function

[chikara sugiyama]

Hello.

I have a question about the report sending feature of V20.

Is it possible to send a report to someone else's email address other than my own?
This function was possible in V18.

Thank you in advance.

 

[Charles_3CX]

In v20, it is only possible to schedule a report and send it to the email address of the user's extension that is configuring the report.

 

[chikara sugiyama]

Thank you very much.

Do you have any plans to add more features?

 

[OlegR_3CX]

Yes, we do have plans in V20 to improve and add more report features. Stay subscribed in our blog post.
Have a nice day

 

[chikara sugiyama]

Thank you very much.

 

[OlegR_3CX]

You are welcome!

 

[chikara sugiyama]

Additional question.

When updating from V18 to V20, I am trying to address the incompatibility of sending scheduled reports.

Up until V18, the administrator set it up and set up a destination email address for each of us.

Since V20 no longer allows the setting of a destination email address, can we ask the client to set it up for us?
Can the administrator set it up on our behalf?

If we ask the client to set it up for us, we would like to do it on our behalf because it would require a lot of support.

Please lend us your wisdom.

 

[OlegR_3CX]

Hi there.
You can refer to this blog post, and it has been advised that we are looking in this direction and for the solution

 

[chikara sugiyama]

Thank you very much.

We await additional information.

I hope it can be realized until V18 EOS.

Thank you very much.

 

[OlegR_3CX]

You are welcome and thank you for your feedback too.