Server Warnings

[KenC]

My PBX is critical to my business. It has been behaving well; no complaints or problems. When I saw that I could configure 3cx to notify me about problems, I set it to do that. Now I get the following warning whenever I make an outgoing call:

Call to 9144727805@(Ln.10001@Patton-4112) has failed. [ V4 10.0.0.14:5060 UDP target domain=unspecified mFlowKey=856 ] replied: 502 Bad Gateway; from IP:10.0.0.14:5060

The call goes through, but I am notified by email of the warning.

Is this a problem, and if so, what do I do to fix it?

Thank you.

 

[leejor]

I'm surprised that the call completed considering it states that it failed. Can you replicate this? All outgoing numbers, certain numbers?

 

[craigreilly]

I have seen this elsewhere and I would recommend to open a ticket with Patton. They will have you run some debugging to send to them...
The device may be faulty... And sending bad error messages.

 

[mylove4life]

how many lines are you using? I got that when I was only using 2 lines with the 4 port Patton. Just have to turn the lines off in 3CX..

 

[KenC]

Thanks to all.
How does one turn off the unused fxo port, in 3cx?

 

[craigreilly]

I'm pretty sure you have to log into the Patton and disable it in there.