Settings 3CX Live Chat & Talk

[Wintel]

In the plugin settings I deactivated the pop-out when opening the chat but I deactivated the call and the video call, how can I have the chat at the bottom right and the possibility of having calls and video calls?
Best regards, Matteo.

 

[Constantinos Constantinou]

Hello @Wintel ,

One wild guess might be that you do not have a valid SSL certificate on your website. Please check the certificate that you use on your site. Without a valid certificate, the video and voice calls are not possible.

On the popout option, you have those options due to the fact that they use the SSL certificate of your PBX.