Sexy wall boards with outbound call stats

[Joanne Hannon]

Hi All,

I am working with a customer to deliver wall board functionality - similar to 3CX's native wall board - yet this customer requires outbound call stats too. I
I know that VoIP Tools has this functionality, yet it's very much like a spreadsheet and not a sexy wall board.
Is there:

1. a way round this - something like a script written to turn VoIP tools spreadsheet into wall board
2. can outbound call be added to the call stats on the 3CX wall board
3. another provider that 3CX promoted for contact centre / wall board functionality

Thanks in advance,

 

[eddv123]

In answer to your questions:

1: ) That would be a question for VoIP Tools surely, they can be found on the forums - @voiptoys
2.) In theory anything is possible, you just need the development skills to achieve this.
3.) The only other one I know of is Insperix, http://www.insperix.com/ their Wallboard is very much one that needs development on top and uses SQL, I would say VoIP Tools is the best I have seen so far however.

 

[Joanne Hannon]

thanks for your reply!

 

[eddv123]

A bit of further reading for you also:
https://www.3cx.com/call-center/crm-integration/