Shared Parking Prompt?

[Megan5052]

Hi,

We are using Shared parking as an on hold system so that multiple people can answer the call if needed. Is there a way for the phone to beep - to acknowledge to call is on hold (SP1) say after 30seconds and then if not answered after a certain amount of time it will then ring back the extension who put it into shared parking?

 

[craigreilly]

Only the option to goto a specific location after "X" seconds in case forgotten.
Settings->Call Park

 

[Megan5052]

Thank you. I have this set but was hoping for a reminder prompt prior to transferring back to alert other receptionists that the call in on SP1

 

[craigreilly]

Thank you. I have this set but was hoping for a reminder prompt prior to transferring back to alert other receptionists that the call in on SP1

https://www.3cx.com/community/forums/3cx-ideas/

 

[YiannisH_3CX]

Hello @Megan5052

Currently this is not possible so i would recommend posting this as a feature request to our ideas section of the forum https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.