simultaneous call limit reached

[iit]

Hello,

I have a On premise PBX with pro 8 SC.

Even if no one uses the 3CX system, I am not able to make more than 1 outgoing call.
Receive the prompt "simultaneous call limit reached".

There are 2 SIP trunks and both have been configured with 8 sim calls per trunk
Both trunks allow inbound and outbound calls.

I could not find any specific error from the verbose log.

Version 20.0 update 3

The PBX have been restarted.

Issue is affecting all users.

Any hint please?

Regards,

 

[bitn2]

What does your log says? There you will see what calls are there that filling your sc.

 

[NicholasP_3CX]

Hello,

I have a On premise PBX with pro 8 SC.

Even if no one uses the 3CX system, I am not able to make more than 1 outgoing call.
Receive the prompt "simultaneous call limit reached".

There are 2 SIP trunks and both have been configured with 8 sim calls per trunk
Both trunks allow inbound and outbound calls.

I could not find any specific error from the verbose log.

Version 20.0 update 3

The PBX have been restarted.

Issue is affecting all users.

Any hint please?

Regards,

Check your license, and refresh your license if needed. Is this also affecting your internal calls as well?