Solved Since update to 18.0 > 3CX Phone System Management Console - White Page

[Courier B]

Since update to 18.0 > 3CX Phone System Management Console - White Page
I'm getting blank white page after upgrading to 18.0 and am unable to login.

i ssl into server and everything seem to be running
service 3CX* status
everything comes back enabled
i need help...

 

[AlexisV_3CX]

Hi @Courier B,

can you check if nginx is running ?

Use service nginx status.

Also please do not post sensitive information publicly!

 

[Courier B]

nginx.service - A high performance web server and a reverse proxy server Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2021-09-08 22:09:28 EDT; 1h 0min ago Docs: man:nginx(8) Main PID: 557 (nginx) Tasks: 2 (limit: 4399) Memory: 15.7M CGroup: /system.slice/nginx.service ├─557 nginx: master process /usr/sbin/nginx -g daemon on; master_process on; └─558 nginx: worker processSep 08 22:09:23 gc-custom-us-central1-2021-07-06-21-13-28-0fs2rt68vtkrc0 systemd[1]: Starting A high performance web server and a reverse proxy server...Sep 08 22:09:28 gc-custom-us-central1-2021-07-06-21-13-28-0fs2rt68vtkrc0 nginx[446]: nginx: [warn] duplicate network "::0/0", value: "0", old value: "1" in /etc/nginx/sites-enabled/3cxpbx:14Sep 08 22:09:28 gc-custom-us-central1-2021-07-06-21-13-28-0fs2rt68vtkrc0 nginx[556]: nginx: [warn] duplicate network "::0/0", value: "0", old value: "1" in /etc/nginx/sites-enabled/3cxpbx:14Sep 08 22:09:28 gc-custom-us-central1-2021-07-06-21-13-28-0fs2rt68vtkrc0 systemd[1]: nginx.service: Failed to parse PID from file /run/nginx.pid: Invalid argumentSep 08 22:09:28 gc-custom-us-central1-2021-07-06-21-13-28-0fs2rt68vtkrc0 systemd[1]: Started A high performance web server and a reverse proxy server.

 

[AlexisV_3CX]

Can you restart all the services of the machine and see if the issue persists?

 

[Courier B]

yes i try that too. what cmd should i type just to make sure i did the right thing.

 

[DimitrisL_3CX]

You can use
3CXStopServices and then 3CXStartServices

 

[Courier B]

Removed /etc/systemd/system/3CXQueueManager01.service.
Removed /etc/systemd/system/3CXSystemService01.service.
Removed /etc/systemd/system/3CXMediaServer.service.
Removed /etc/systemd/system/3CXHotelModule01.service.
Removed /etc/systemd/system/3CXCfgServ01.service.
Removed /etc/systemd/system/3CXIVR01.service.
Removed /etc/systemd/system/3CXPhoneSystemMC01.service.
Removed /etc/systemd/system/3CXCallFlow01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXQueueManager01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXSystemService01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXMediaServer.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXHotelModule01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXCfgServ01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXIVR01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXPhoneSystemMC01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXCallFlow01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXAudioProvider01.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXGatewayService.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXEventNotificationManager.service.
Removed /etc/systemd/system/multi-user.target.wants/3CXPhoneSystem01.service.
Removed /etc/systemd/system/3CXAudioProvider01.service.
Removed /etc/systemd/system/3CXGatewayService.service.
Removed /etc/systemd/system/3CXEventNotificationManager.service.
Removed /etc/systemd/system/3CXPhoneSystem01.service.


this is what i got

 

[DimitrisL_3CX]

This is the log for the stop services.
ctrl+C
and then 3CXStartServices
You should see
Created symlink /etc/systemd/system/3CXEventNotificationManager.service → /lib/systemd/system/3CXEventNotificationManager.service.