SIP Phone with Multiple Accounts

[Dimitrios Katsaris]

Hello everyone,

First of all I would like to inform you that i am new on this community and new in the 3cx world. First impressions are really great and we plan on setting this environment into our live environment for our call center.

I have a question for you all if someone can guide or point me into the right direction. We currently have 3 different phone numbers:
A: 000000001
B: 000000002
C: 000000003

We want some of our users to be able to make outbound calls by choosing the desired phone number. From a full search and due to the fact that our SIP Trunk provider will require a registration so we can't use multiple SIP Trunks for each number we will have to create a dump extension for each and add the phone number as the "Outbound Caller ID", please correct me if I am wrong.

Once the above is being created we will have to find a SIP Phone that will accept multiple SIP Accounts right? I have tried to set this up on a yealink W52P device but i was unable to make outbound calls using the second line. Any ideas how i can achieve that?

Thank you for your time!

 

[TBWD]

You will need to login to the phone base, then go to the Account tab, Number Assignment from there you can allow and disallow incoming and out going lines

 

[Dimitrios Katsaris]

Hello,

Once i will select this option and click the "Line" option under my handset i see a red X under th second account and when i will select and hit Dial i get an "Invalid" message

 

[Dimitrios Katsaris]

nvm i found it and resolved this issue. It was a setting under the PBX center. Now a different question if possible. Can i rename the "Line Name" on my phone device from the 3 digit extension to a custom one?