SIP service not reg.

[Anonymous]

I have beta 2 running pefectly wiht voipbuster

buth now i have installed beta 3 and all the settings are correct
and still the only thing 3cx is doing
"15:13:34.769 LineImpl::update: Line: register line xxmynumberxxx "
and line status stays off..

 

[Anonymous]

i think i see the problem now

after going online wiht one of the internal ext with a softphone 3cx starts to reg the voip
buth then this happends

15:32:12.106 Registrar:nFailure: Registration failure: <sip:MYusername@MYIP?????:38244> for sip:10000@MYIP????:38244
15:32:00.639 LineImpl::update: Line: register line XmynumberX

it seems that the voip service settings try to reg. with the 3cx instead of with sip.voipbuster.com
because in the location where the sip.voipbuster.com suposed to be is my ip number of the 3cx server!?!!

 

[N_G]

support info

can you send us the support info file for this? So we can check?

 

[Anonymous]

yes
where can i find this file?