sip trunck with old elastix

[dwaik]

Dear sir,
we have old elastix with openvox card ,i read that 3cx does not support this card ,so i decide to use the old system as hardware and use sip trunk to connect the two systems.
But we face a problem in forwarding incoming calls from openvox to 3CX and forword outgouning calls from 3CX to openvox.

 

[leejor]

You are going to have to provide a lot more detail as to what the problem are and how you have configured. Did you follow this guide to set up a bridge trunk? https://www.3cx.com/docs/

 

[dwaik]

thank you for your reply ,the problem description is this :
the inbound route can not distinguish between the call from 3cx or from outside call

 

[leejor]

In what way...caller ID? We are talking about the Elastix? Outside calls come in on a different trunk, do they not? How are you trying to route that calls, by DID? Did you use a Bridge trunk from 3CX to the Elastix, or a "regular" SIP trunk?

 

[dwaik]

we have PRI ,E1 with 30 channel and on that E1 we make customer call 1700xxxxxx ,if i use destination no the system can not see 1700xxxxxx but see normal no

 

[leejor]

You have created a trie trunk between the two PBXs with a PRI? Hav you tried using a SIP Bridge trunk as explained in the link I posted previously?

 

[dwaik]

yes i create bridge in 3cx and trunck in elastix
my problem is in the route
whats shall i do ?

 

[leejor]

my problem is in the route
whats shall i do ?

You will need to elaborate. Are you having issues routing calls from 3CX to Elastix, or vice versa?

Here is a link to setting up outbound rules in 3Cx, Bridge calls included.

https://www.3cx.com/blog/voip-howto/outbound-rules-a-complete-example/

I Haven't used Elastix, so I can't help there.

Do both ends show registered?

 

[dwaik]

The problem is in my old elastix that carry the hardware ,i have One PRI and 16 analog line,i can not distinguish between the call that came from PRI and the call that came from analogue line .
i add DID no but not work .
what shall i do to ??

 

[leejor]

There may very well be issues with caller ID, as what you are trying to setup is not really "standard". As I'm not familiar with Elastix I have no idea what options it allows for call routing, or identification. While it may be possible to do what you are attempting, it may be less expensive in the long run, given the cost of your time trying to get this to work, to purchase new trunk hardware, and move all over to 3CX.