3CX documentation states the below regarding the 'Limit to' option when configuring a SIP trunk.
Under the “Options” tab > “Limit to”, specify whether this will be a system wide SIP trunk or a department specific SIP trunk. If system wide, then only system owners and system admins can manage the SIP trunk. If department specific, group owners and admins can also manage the SIP trunk. If you put a SIP trunk into a department, its DIDs will only be visible within the department.
I want to understand the part saying 'its DIDs will only be visible within the department"? Is this only referring to the ability to see the DID as a group owner/admin?
Does choosing a specific department impact the ability to assign a DID on this trunk to a system/user extension belonging to a different department? My testing indicates that it doesn't but wanted to confirm.
Under the “Options” tab > “Limit to”, specify whether this will be a system wide SIP trunk or a department specific SIP trunk. If system wide, then only system owners and system admins can manage the SIP trunk. If department specific, group owners and admins can also manage the SIP trunk. If you put a SIP trunk into a department, its DIDs will only be visible within the department.
I want to understand the part saying 'its DIDs will only be visible within the department"? Is this only referring to the ability to see the DID as a group owner/admin?
Does choosing a specific department impact the ability to assign a DID on this trunk to a system/user extension belonging to a different department? My testing indicates that it doesn't but wanted to confirm.
Last edited:
