SIP Trunk > PBX Delivers Audio enabled or disabled?

[Frank86]

Is it recommended to leave PBX Delivers Audio (SIP Trunks > Options > Advanced) enabled or disabled?

 

[nub]

https://www.3cx.com/community/threads/pbx-delivers-audio-help.21018/

 

[Andyshawn]

In my opinion, you should only enable this if your having Audio issues between endpoint OR if you are using some very old IP phones.

I

 

[Frank86]

It is enabled by default when I set up a new SIP trunk (Flowroute, Telnyx), and I think I saw a 3CX page that said that this option should be left enabled under SIP trunks but not under Extensions (but I can't find that page now). So I'm confused.

 

[Andyshawn]

I stand corrected as I think I misread your initial questions.

Yes, it should be enabled for the SIP Trunk, but not under the individual extension, unless you are having Audio issues with the extension.

 

[cobaltit]

If it's enabled in the template you should leave it as that's how it was tested/certified.

 

[leejor]

I think I saw a 3CX page that said that this option should be left enabled under SIP trunks but not under Extensions (but I can't find that page now)

This one? https://www.3cx.com/community/threa...g-off-pbx-delivers-audio-for-sip-trunk.63685/

 

[Frank86]

This one? https://www.3cx.com/community/threa...g-off-pbx-delivers-audio-for-sip-trunk.63685/

Not that one, but same concept.

 

[YiannisH_3CX]

Is it recommended to leave PBX Delivers Audio (SIP Trunks > Options > Advanced) enabled or disabled?

It is recommended to leave this option enabled.