Solved SIP Trunk Reporting

[DrainBamaged]

Morning,

We have two SIP trunks connected to one of our 3CX after an office merge. Due to the costs of running two, we want to eliminate one, but the office manager is adamant we show that SIP is no longer receiving external calls before decommission.

Is there a way to report on external calls on a specific SIP? Extension reports would include calls from both SIP and I cannot use multiple values in the "number contains" field.

Wondering if anyone has run into this before? Cheers.

 

[YiannisH_3CX]

HI @DrainBamaged

You could run a Trunk/DID report for the specific trunk or number.


The report will give you the number of calls for the specific trunk

 

[DrainBamaged]

@YiannisH_3CX

The amount of time I have spent on 3CX admin screens over the last 5 years must be hundreds of hours, yet I never realized you could MMB scroll down for more reports. Yes, thank you, that is perfect.

Two additional columns on that report showing inbound and outbound sub-totals would be ideal.

 

[YiannisH_3CX]

Glad I could help and thank you for the recommendation.