Sipgate: Incoming calls work but no sound

[lrebibo]

Hi all,


I just registered Sipgate as a VOIP provider. When I call the telephone number -attributed to sipgate, it rings, but I can't hear anything neither on the phone from which I call from, nor on the one that I call to.

Surprisingly, it works fine for the other VOIP providers (voipcheap...) that I registered through 3CX.

It also works fine when I configure Sipgate directly into my PAP2 (=> not into 3CX).


Many thanks for your help

 

[gbarnes]

Equipment

What equipment are you using? Could you post a log.

In sipgate settings, under edit voip provider, do you have these settings:
Registrar/Proxy Hostname or IP : sipgate.co.uk
Stun : Blank
Proxy : Blank

Other options : PBX delivers audio

I have sipgate set up like that here so it should work. Ports I use are 8000 - 80xx RTP, 5060 sip.

Graeme.