Many of our customers have very long voice mail greetings that provide instructions to callers. However, repeat callers want to skip the greeting to avoid having to listen to the entire announcement and instead move forward to recording their message. In an effort to find the "skip" code, I pressed every phone button 0-9*# while the greeting played, but in every case, my call was sent to the operator extension.
I appreciate the convenience of routing to the operator extension when buttons are pressed, but I want at least one button, for example 1, available to skip the voicemail greeting announcement (and the users can add the announcement press 1 to skip this message to their greeting).
3CX, what do you think of implementing this small tweak, preferably in v15 within the next month, please?
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I appreciate the convenience of routing to the operator extension when buttons are pressed, but I want at least one button, for example 1, available to skip the voicemail greeting announcement (and the users can add the announcement press 1 to skip this message to their greeting).
3CX, what do you think of implementing this small tweak, preferably in v15 within the next month, please?
Like this feature? See the value? Wonderful! Please Upvote! ^^^^^
Upvote
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