- Joined
- Jul 1, 2016
- Messages
- 6,557
- Reaction score
- 2,571
Hello,
I have a customer running with 2 x Yealink T27G phones (STUN).
They use the Windows desktop app and are reporting slow (up to 9 seconds) call times from when they click the contact in the address book to the phone ringing.
I have ran the app as admin, disabled the firewall and added exclusions of the file directory of 3CXWin8Phone to Malwarebytes.
If they use the web client then this seems to work normally.
Is there any known issues as to why there is a delay? customer reports this hasnt been a problem previously and has just come about in the past week.
Server is Linux VM hosted.
Pro Annual 16.0.676
I have a customer running with 2 x Yealink T27G phones (STUN).
They use the Windows desktop app and are reporting slow (up to 9 seconds) call times from when they click the contact in the address book to the phone ringing.
I have ran the app as admin, disabled the firewall and added exclusions of the file directory of 3CXWin8Phone to Malwarebytes.
If they use the web client then this seems to work normally.
Is there any known issues as to why there is a delay? customer reports this hasnt been a problem previously and has just come about in the past week.
Server is Linux VM hosted.
Pro Annual 16.0.676
