Slow SNOM Handsets

Status
Not open for further replies.

dsm

Bronze Partner
Basic Certified
Joined
Aug 2, 2010
Messages
2
Reaction score
0
Is anyone else experiencing problems with SNOM handsets being "slow", this is especially noticeable when parking calls, taking about 6 seconds before the handset is returned to a useable state after call park button is pressed. We have tested with various versions of firmware and different releases of 3CX.

We have tested Yealink and aastra handsets and these immediatly park the call and allow the user to initiate a page/call etc straight after the call has been parked.

Any feedback would be great,
 
The 3CX logs, probably in verbatim mode, may show you where the delay is occurring, and where to concentrate your efforts. Are you sure that it's not a particular set firmware issue?

Some firmware releases, while fixing some issues, end up causing others.
 
Status
Not open for further replies.

Members Online Now

Forum statistics

Threads
111,835
Messages
589,291
Members
164,668
Latest member
Infinity Network