- Joined
- Aug 17, 2026
- Messages
- 4
- Reaction score
- 1
I am a very small business with less than 10 employees by a good bit. I currently have the SMB subscription, but in trying to set the system up, I realized the main thing I need it to do- integrate with my CRM fully so that it documents calls with a call summary, keeps text message history, and records and saves call logs in my CRM- is not available on the SMB subscription. When I went to subscribe for the professional version hosted with 3cx, it asks how many people will be using it and when I chose 1-10, it explicitly tells me I should use the SMB version instead. Is there a different option I am not seeing? I mean, I may be small, but I still need my system to be utilized in a certain way. I would love if there were an in-between option, but there's not that I can tell.