SMS not reaching the free cloud account

[User_123]

Hello,

I'm trying to access my Amazon account but the SMS verification is not even reaching my free cloud account.
I haven't tested with another sender.

Also, how do I change the password for domain login.3cx.com? When I go to Password and security, there is no option to see or change the password.

 

[User_123]

I just remembered to verify if the SMS is reaching my trunk provider but I can't login. I'm waiting for their support to reply.

 

[User_123]

The issue is with Amazon. I was not expecting that.

 

[TheodorosG_3CX]

Is your issue resolved?

 

[User_123]

Is your issue resolved?

I don't know. I was able to log in to Amazon without SMS verification.

Is there a way to change the password for login.3cx.com from within the web settings? I'm surprised to not see one. As far as I know the only way is to request a new password to be sent to our email.

 

[TheodorosG_3CX]

You need to select the Forgot Password option and get a password reset email.

 

[User_123]

You need to select the Forgot Password option and get a password reset email.

I was looking for a way to change the password after the reset.

 

[TheodorosG_3CX]

You can do that under your personal information:

 

[User_123]

You can do that under your personal information:
View attachment 41875

That is at the domain portal.3cx.com.
I was actually asking about www.3cx.com/community/account/security
Are they the same?