SMS only working outbound.

[grcomm]

I followed the directions and it even passes the test on the admin side but for some reason inbound texts are not working. Outbound SMS are working. Any Ideas out there?

Google Hosted, Enterprise 3CX: 16.0.1074
Trunk: Flowroute

 

[JohnH]

I'm having a similar issue, except with Twilio, and the admin console "Test" also fails.

When I run the test, I get the message "The connection was refused. Please run a firewall check to identify the issue. Messages cannot be received until this issue is resolved."

When I run the firewall check, everything is good. I checked everything in that support doc, and our 3CX instance is accessible via port 5001 with a valid cert. What am I missing?

(Also if I should create a new thread please let me know)

 

[grcomm]

Well I passed the ssl check as well as the admin test...

 

[JohnS_3CX]

When I run the test, I get the message "The connection was refused. Please run a firewall check to identify the issue. Messages cannot be received until this issue is resolved."

Yes better start a new thread and detail all the steps you've taken to set up SMS