We have 3CX Phone system along with 2 CISCO SPA502G and 1 Snome 360. The extension for special menu [voicemail] is 666 and it works fine on the cisco ip phones but on the snome360 it says: "This call could not be completed, please try again..."
Also the telephone system is based on UK region and the snom 360 regional is USA, how do we change the regional to UK based?
I have also inserted the server activity for cisco and snom phones.
Also the telephone system is based on UK region and the snom 360 regional is USA, how do we change the regional to UK based?
I have also inserted the server activity for cisco and snom phones.
Code:
15:34:35.541 [CM503008]: Call(62): Call is terminated
15:34:32.681 Currently active calls - 1: [62]
15:34:32.529 [CM503007]: Call(62): Device joined: sip:[email protected]:40600;rinstance=472bfa3dac516ea1
15:34:32.527 [CM503007]: Call(62): Device joined: sip:[email protected]:2053;line=rkwkauqd
15:34:32.520 [CM505001]: Ext.666: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
15:34:32.520 [CM503002]: Call(62): Alerting sip:[email protected]:40600;rinstance=472bfa3dac516ea1
15:34:32.372 [CM503025]: Call(62): Calling Ext:Ext.666@[Dev:sip:[email protected]:40600;rinstance=472bfa3dac516ea1]
15:34:32.328 [CM503004]: Call(62): Route 1: Ext:Ext.666@[Dev:sip:[email protected]:40600;rinstance=472bfa3dac516ea1]
15:34:32.328 [CM503010]: Making route(s) to <sip:[email protected]:5060;user=phone>
15:34:32.326 [CM505001]: Ext.201: Device info: Device Identified: [Man: Snom;Mod: 3xx series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snom360/8.4.18] PBX contact: [sip:[email protected]:5060]
15:34:32.324 [CM503001]: Call(62): Incoming call from Ext.201 to <sip:[email protected]:5060;user=phone>
15:34:27.089 [CM503008]: Call(61): Call is terminated
15:34:22.639 [CM503007]: Call(61): Device joined: sip:[email protected]:40600;rinstance=472bfa3dac516ea1
15:34:22.637 [CM503007]: Call(61): Device joined: sip:[email protected]:5060
15:34:22.631 [CM505001]: Ext.666: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
15:34:22.630 [CM503002]: Call(61): Alerting sip:[email protected]:40600;rinstance=472bfa3dac516ea1
15:34:22.484 [CM503025]: Call(61): Calling Ext:Ext.666@[Dev:sip:[email protected]:40600;rinstance=472bfa3dac516ea1]
15:34:22.439 [CM503004]: Call(61): Route 1: Ext:Ext.666@[Dev:sip:[email protected]:40600;rinstance=472bfa3dac516ea1]
15:34:22.438 [CM503010]: Making route(s) to <sip:[email protected]>
15:34:22.435 [CM505001]: Ext.202: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA502G-7.4.7v2] PBX contact: [sip:[email protected]:5060]
15:34:22.434 [CM503001]: Call(61): Incoming call from Ext.202 to <sip:[email protected]>
15:31:23.634 [CM503008]: Call(60): Call is terminated
15:31:16.403 [CM503007]: Call(60): Device joined: sip:[email protected]:40600;rinstance=472bfa3dac516ea1
15:31:16.400 [CM503007]: Call(60): Device joined: sip:[email protected]:2053;line=rkwkauqd
15:31:16.394 [CM505001]: Ext.666: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
15:31:16.393 [CM503002]: Call(60): Alerting sip:[email protected]:40600;rinstance=472bfa3dac516ea1
15:31:16.245 [CM503025]: Call(60): Calling Ext:Ext.666@[Dev:sip:[email protected]:40600;rinstance=472bfa3dac516ea1]
15:31:16.201 [CM503004]: Call(60): Route 1: Ext:Ext.666@[Dev:sip:[email protected]:40600;rinstance=472bfa3dac516ea1]
15:31:16.200 [CM503010]: Making route(s) to <sip:[email protected]:5060;user=phone>
15:31:16.198 [CM505001]: Ext.201: Device info: Device Identified: [Man: Snom;Mod: 3xx series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snom360/8.4.18] PBX contact: [sip:[email protected]:5060]
15:31:16.197 [CM503001]: Call(60): Incoming call from Ext.201 to <sip:[email protected]:5060;user=phone>
