Snom D785 useless without Enterprise License

[MikeG]

Hello everyone!
Is there any chance at all to get rid of the 3CX-Logo?
It is IMPOSSIBLE to see the number you are dialing nor the caller-id!!!
Blue characters on a blue background is completely over the edge!
We are running a Professional license.
Any ideas welcome!
Stay Safe
Mike

 

[Rhys Haskell]

Hello everyone!
Is there any chance at all to get rid of the 3CX-Logo?
It is IMPOSSIBLE to see the number you are dialing nor the caller-id!!!
Blue characters on a blue background is completely over the edge!
We are running a Professional license.
Any ideas welcome!
Stay Safe
Mike

You could create a custom template for the handset and alter the logo.

 

[MikeG]

Hello Rhys,
thanks for the quick response.
I just would like to use the Phone - not starting programming some "templates".
IMO 3CX has not checked what they implemented...
Cheers
Mike

 

[Rhys Haskell]

Hello Rhys,
thanks for the quick response.
I just would like to use the Phone - not starting programming some "templates".
IMO 3CX has not checked what they implemented...
Cheers
Mike

I would suggest you ask your partner to raise a 3CX ticket.

If you would like to investergate the custom template option as a tempoary solutions please see the below link:
https://www.3cx.com/docs/custom-ip-phone-templates/

 

[MikeG]

Can I just leave the default Logo blank - without killing the phone?
<model ua="snomD785" defaultlogo="Snom_D375_customization_3CX_dark_B1.png" to be changed to
<model ua="snomD785" defaultlogo=""

 

[Rhys Haskell]

Can I just leave the default Logo blank - without killing the phone?
<model ua="snomD785" defaultlogo="Snom_D375_customization_3CX_dark_B1.png" to be changed to
<model ua="snomD785" defaultlogo=""

I would give it a test but I believe that it should show the default snom background, I know it does for Yealink.

Worst case you can just revert the phone to the stock template.

 

[cobaltit]

I think useless is a little severe. We have several of this in use in our office and I've heard no complaints. Course we use it in conjunction with the app and we also don't screen calls so the phone is answered regardless of what the caller-id says.