soft phones

[way]

Have a soft phone that does two things at least once a week. 1. Inbound call rings and can't be answered continues to ring. Phone is frozen the only way I can stop is to force closure through Task Mgr - any simpler method?

Any advice - I have found that on several occasions when I open the soft phone that the profile has been lost and I have to set up again - any ideas why this is happening?

 

[craigreilly]

what softphone?
what os and version?

 

[lneblett]

Craig -
This is a repeat of the same question from Saturday. Both Leejor and I asked the same questions.

 

[craigreilly]

I thought it looked familiar...