Solution for a dense group / agent centric queue wallboard

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Andreas Conrad

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Hi there,

A customer is interested in a more compact queue overview, similar to the attached screenshot. It was requested by a call center manager.
Besides voiptools (with the queue wallboard plugin) or custom development, is there any other solution out there im not aware of ?

kind regards

avaya_call_center_monitoring_blurred.jpg
 
The only other one is @jed JedWARE.
 
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I've lost count of how many custom wallboards we have now... 20+ different wallboards? I encourage you to contact us and we can demo them for you. We are constantly building more wallboards all the time. Also, we are making good progress on our hosted, multi-tenant, wallboards too that will enable end-users to organize / design / implement their own custom wallboards. Wallboards are perhaps the most active development area we are working on at VoIPTools.
 
@VoIPTools Thanks for the reply, i have scheduled a demo.
 
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