Solved: Shared Line Appearance (SLA)

[dsnyc]

Has Shared Line Appearance (SLA) been implemented in v9?

If so, where are the instructions.

I am using Cisco SPA5xx phones. Thanks.

 

[leejor]

Re: Shared Line Appearance (SLA)

Here is a link to another blog/review...http://www.888voipstore.com/forum/3cx/376-3cx-version-9-a.html

 

[dsnyc]

Re: Shared Line Appearance (SLA)

I found what I was looking for. The new feature is called "Shared Parking" in v9. It is accessible via clicking on an extension and then assinging a BLF to a Shared Parking Extension (0-9).

 

[dsnyc]

Re: Shared Line Appearance (SLA)

Is there a way to assign an extension to a Shared Parking Slot so that a call that is holding there can be picked up via not only the BLF key on the phone but at also by dialing an extension?

 

[paul1]

Re: Shared Line Appearance (SLA)

Yes. You can create a dummy extension with a mobile number of SP0 (or what ever shared parking number you wish). Set the Forwarding rules for this extension to "Send call to my mobile number" when the phone is busy or unregistered. When there is a call in the shared parking orbit you can call the dummy extension and retrieve the parked call.